Summary of Authentic Conversations

Moving from Manipulation to Truth and Commitment

Berrett-Koehler, more...

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Authentic Conversations book summary
When it comes to corporate achievement, what you say to co-workers, and how you say it, matters.


7 Overall

8 Applicability

7 Innovation

7 Style


A simple, honest conversation has the power to change the way your staff members think and even to shape your corporate culture. Effective work environments encourage employees to act according to their individual sense of responsibility and to pull together to make the business as good as it can be. This beats ordering people to do their best, then watching them like a hawk to make sure they don’t make mistakes. To promote a spirit of accountability among your staff members, communication and corporate-culture experts Jamie and Maren Showkeir recommend engaging them in “authentic conversations” and avoiding the parent-child discourses common in many firms. In this thoughtful, inspiring book, they explain how to foster positive conversations. getAbstract recommends it to all leaders, from top executives to human resources professionals, supervisors and coaches.

In this summary, you will learn

  • Why authentic conversations are important at work
  • What constitutes an authentic conversation
  • How to structure one


Say What You Mean and Mean What You Say
A large U.S. East Coast newspaper was experiencing the problems that confront many major newspapers: increasing costs, decreasing circulation and shrinking ad revenues. Workers feared layoffs. Morale was at an all-time low. The publisher scheduled...
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About the Authors

Jamie Showkeir and Maren Showkeir are principals of a consulting firm that helps businesses create collaborative cultures that emphasize personal commitment. Their clients include major American and U.K. corporations.

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