Summary of Hacking Work

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Hacking Work book summary


8 Overall

8 Applicability

7 Innovation

8 Style


This lively book is not a manual or a how-to guide; it’s a rallying cry for the community of “benevolent hackers” and an attitude adjustment for those who want to join. Bill Jensen, CEO of the Jensen Group, and Josh Klein, a skilled hacker, offer an enthusiastic spirit and an all-embracing outlook – at times to make up for being reserved about specificity, so as not to enable bad hackers – that clearly deliver their message: Courage and flexibility matter much more than technical expertise when it comes to changing oppressive work conditions. The authors walk a tightrope: They imply that you can alter software, networks and processes, but they never demonstrate how outright, and they advocate hacking only within ethical limits. Their obvious joy at circumventing restrictive or idiotic corporate practices, and their welcome conversational tone, makes this a tremendously fun read – one that will open some readers’ eyes to possibilities they might not have considered. getAbstract suggests this gleeful tome to those who feel that work procedures are dampening their productivity and creativity, and to anyone who likes to tweak the nose of authority.

In this summary, you will learn

  • Why never to put up with oppressive or restrictive conditions at work,
  • What mind-set enables you to change your circumstances,
  • How to make those changes, and
  • What the difference is between good hacks and bad hacks.

About the Authors

Bill Jensen is the CEO of the Jensen Group. Consultant Josh Klein is an expert hacker.



“Benevolent Hackers”

Workers are fomenting a quiet revolution. They subvert established company policies whenever those rules and regulations make their jobs harder or less efficient. This revolution takes the form of circumventing or replacing outmoded or silly procedures. It enables workers to be faster and more productive, and it allows them to fine-tune work circumstances to suit their own natures, rather than bending to idiotic bureaucracy. The members of this ever-growing community of under-the-radar revolutionaries are called benevolent hackers.

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    Chim Guanghui 7 years ago
    I like the idea of hacking the rules, processes, procedures, and accepted ways of doing things and liberating us to become better and smarter in helping our company or organization achieve better results and yet stay within the ethical boundaries. As COO of my company I will definitely share this concept with my staff.

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