Summary of Humans Are Underrated

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9 Overall

8 Applicability

9 Innovation

8 Style


Will computers take your job? According to financial journalist Geoff Colvin, they’ll take the “cognitive” work but not the “interaction jobs.” He rejects the “nightmare future” scenario of jobless humans supplanted by brilliant, all-purpose machines. Instead, he reports on the emerging socioeconomic value of being human – and, because empathy is the new incalculable skill, the more human the better. Human beings naturally bond with each other and many jobs depend on that bonding. People must relearn how to connect in person. Colvin cites research and case studies showing the value of empathy in social life, work, sports and even in combat. He says “relationship work” is the new knowledge work. getAbstract recommends his fresh, far-reaching insights to CEOs, HR professionals, leaders who want to “humanize” their organizations and job hunters who similarly want to maximize their personal value in the digital age.

In this summary, you will learn

  • Why employers value human empathy more than ever, and
  • Why your capacity for empathy is important to develop and sustain.

About the Author

Senior editor at large for Fortune magazine, Geoff Colvin also wrote Talent is Overrated: What Really Separates World-Class Performers from Everybody Else.



The “Fourth Great Turning Point”
With the speed and sophistication of computers accelerating by the day, what job skills can people bring to the table in the future? IBM’s massive Watson computer creates recipes and beats humans in quizzes; Google’s car drives itself. Information technology...

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