Two consultants and two attorneys wrote this manual for professional services providers. Emphasizing how your behavior defines your business, the authors discuss basic financial information, plus how to network, negotiate, communicate, develop better speaking and writing skills, manage your time, conduct performance evaluations, and handle other aspects of professionalism. They cover a little something for everyone and much of their welcome guidance is not specific to creating a professional services firm. Instead, this manual provides basic, sound advice to help you manage any client-oriented business. getAbstract recommends this thorough, basic primer to anyone launching a client-first firm, or to beginners in professional services.
In this summary, you will learn
- How to manage your professional service company and its finances;
- Why professionals must be good writers and speakers;
- How to get organized; and
- How to make the most of current clients, networking and teamwork.
About the Authors
Alan Pannett is CEO of fresh professional development ltd, Shalini Sequeira is a learning and development specialist, Andrew Dines, MBA, is a management consultant, and Andrew Day is an author and scriptwriter.
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Simon & Schuster, 2015