Consultant Nat Greene shows you how to address difficult issues and solve tough problems by using nine strategic problem-solving behaviors. He says you should stop guessing and learn how to “smell” problems. Other steps can help, such as acknowledging your ignorance and making sure you are defining the problem accurately. Greene urges delving into the science behind a problematic system, shooting for simple solutions, making choices based on solid factual evidence and staying on target until you unravel the knot. He provides many interesting, entertaining anecdotes to enliven his succinct guide. Greene offers the most help to those who lack an engineering background and who feel overly reliant on experts, but anyone trying to analyze an issue can benefit from his structured framework. getAbstract recommends his approach as a helping hand for those who want to adopt a specific problem-solving strategy.
In this summary, you will learn
- Why difficult issues require thoughtful problem-solving strategies;
- Why having a strategic approach is better than guessing, brainstorming or following hunches; and
- How to use nine strategic behaviors to resolve knotty problems.
About the Author
International consultant Nat Greene has explored engineering design, global trade, organizational change and political reform. He co-founded Shroud International and became its CEO.
Comment on this summary
1 year agoIt's a good summary for hesitant problem solvers.
A paragraph dedicated to how to gather data in a simple way would be appreciated.
Customers who read this summary also read
Aspen Institute, 2017
Matthew E. May
Nelson P. Repenning et al.
MIT Sloan Management Review, 2017