The unsung hero of any corporate meeting is the minute-taker, quietly and diligently recording the decisions, big and small, that fuel the engines of business. Minute-taking is not simply the process of scribbling notes on a pad. A skilled minute-taker distills lengthy discussions down to their essential messages, and creates order and harmony from the often discordant process of reaching a consensus. Office communication consultant Joanna Gutmann carefully explains every aspect of the process, from setting up the meeting and distributing the agenda to taking notes and formatting the minutes. You will encounter quite a bit of redundancy if you read the book cover-to-cover, but getAbstract believes you will find it to be an indispensable reference if you are assigned to take the minutes.
In this summary, you will learn
- Why minute-taking is an important aspect of any meeting;
- How to record the message behind the words;
- How to structure the record accurately; and
- How to create user-friendly meeting agendas and minutes using practical guidelines.
About the Author
Joanna Gutmann is an office communication training consultant. She has designed and implemented several courses on office skills and communication for secretaries and other office staff members.