Summary of Talk Lean

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Rating

8 Overall

9 Applicability

7 Innovation

7 Style


Recommendation

International trainer Alan H. Palmer bases his “talking lean” concept on the work of his mentor, Philippe de Lapoyade, founder of the Interactifs Discipline. This strategy helps people be more effective by speaking in a direct, concise and polite way. Palmer, a former international advertising professional, expands on this approach. He explains how to gain respect by asking for what you want or need. His suggestions cover common business and personal situations, including dealing with tardy employees or overbearing managers, gaining new clients, and running meetings. He cautions readers not to use his examples as “scripts,” but to speak in language that’s natural. getAbstract recommends this practical manual to managers, trainers, meeting organizers and anyone who would like to speak more directly.

In this summary, you will learn

  • How to “talk lean,”
  • Why talking lean is more effective for meetings and conversations, and
  • How to handle nonverbal communication.
 

About the Author

Alan H. Palmer worked in international advertising in London and Paris until he came across the Interactifs Discipline in 2004. Palmer now works as an international trainer for Interactifs.

 

Summary

Politely to the Point
“Talking lean” refers to how most people want you to speak to them. People like being spoken to in a clear, straightforward, polite way, regardless of their relationship with the speaker – whether a supervisor, co-worker, relative, teacher or friend. Few people know...

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