Summary of The 5 Essential People Skills
How to Assert Yourself, Listen to Others, and Resolve Conflicts
Original edition copyright © 2004 by Nightingale-Conant, Text edition copyright © 2009 by Dale Carnegie & Associates Inc. Reprinted by permission of Touchstone, a Division of Simon & Schuster Inc.
To learn effective assertiveness, turn to Dale Carnegie’s teaching organization. Start with five necessary people skills.
Dale Carnegie was the original self-help guru. His book How to Win Friends and Influence People is a classic. First published in 1936, it has sold 15 million copies and remains popular. Carnegie’s ability to inspire people is legendary. This contemporary bestseller from the Dale Carnegie Training organization distills Carnegie’s teachings about business relationships into five common-sense principles for creating positive, persuasive interactions. getAbstract recommends it to up-and-comers who want to learn how to be assertive in an effective way. You can use this book’s clear “action steps” to change how you relate to others, win their cooperation and approval, and build your assertiveness and self-confidence.
In this summary, you will learn
- What the five most important “people skills” are,
- How to develop and use them, and
- How to assert yourself.
About the Author
Dale Carnegie wrote the bestseller How to Win Friends and Influence People in 1936. The famous Dale Carnegie Training program started to take shape during the 1950s; today, 400 of the Fortune 500 companies are its clients.
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