Summary of True Professionalism

The Courage to Care About Your People, Your Clients, and Your Career

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True Professionalism book summary
If being called a “consummate professional,” is your idea of the high praise, here’s how to earn it.


7 Overall

7 Applicability

6 Innovation

8 Style


David H. Maister has written a valuable book about what it really means to be a professional. Presented with depth, insight and plenty of practical advice, the book is intelligently written and can be applied to anyone’s career, no matter the level or industry. Maister also has plenty to say to companies about their professionalism and lack of it. getAbstract recommends this book to professionals in all areas, and if you want to be a better one - or if you’re not sure whether you are one or not - start reading.

In this summary, you will learn

  • What true professionalism is;
  • In what activities you should invest your time; and
  • Why you’re responsible for planning your career – not your company.


The Path to Professionalism
True professionalism is a personal commitment to bettering oneself and a dedication to providing the best and most efficient service to your clients. The core of professionalism resides in the logic of these three principles: Believe passionately...
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About the Author

David H. Maister of Maister Associates in Boston, is also the author of Managing the Professional Service Firm and a former professor at the Harvard Business School. He consults with professional service firms worldwide.

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