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Recomendação
Os líderes geralmente desencorajam as emoções no trabalho, insistindo que sentimentos e lógica são incompatíveis. Mas as pesquisas indicam o contrário, segundo as especialistas em liderança Dina Denham Smith e Alicia Grandey: as emoções influenciam decisões e moldam interações. À medida que as pessoas buscam um trabalho significativo, elas precisam de líderes empáticos e autênticos capazes de se envolver emocionalmente. Para atender a essa necessidade, as autoras fornecem ferramentas relacionadas às emoções que podem ajudar a promover melhores relações no local de trabalho e aumentar o bem-estar dos funcionários.
Resumo
Sobre as autoras
Dina Denham Smith é a fundadora e CEO da Cognitas. Alicia A. Grandey, PhD, é professora do programa de psicologia setorial-organizacional da Universidade Estadual da Pensilvânia.
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