Skip navigation
Certainty
Book

Certainty

How Great Bosses Can Change Minds and Drive Innovation

Fast Company Press, 2025 more...

Buy the book


Editorial Rating

7

getAbstract Rating

  • Applicable
  • Well Structured
  • Concrete Examples

Recommendation

Mike Mears combines neuroscience, psychology, and real-life leadership stories to provide actionable strategies for working with human nature — not against it — to overcome the fear and resistance that stifle innovation. Offering tools for feedback, change management, and delegation, Mears shows how to create an environment of certainty and trust. His guide is a must-read for leaders seeking to unlock their team’s potential by understanding the minds they work with, fostering loyalty, and driving performance.

Summary

The modern office environment conflicts with people’s hardwired instincts.

Humanity is wired for survival. People respond, by default, to potential threats with immediate, instinctual reactions — fighting, fleeing, or freezing. These primitive fear responses stem from your “auto-brain”: the part of your brain that handles habitual actions, instincts, and emotional responses without conscious thought. It is highly energy-efficient and focuses on guiding your reactions rooted in evolutionary survival programming, such as resisting change and seeking certainty.

Unfortunately, survival mechanisms don’t align well with the modern workplace, and can cause problems for managers who push for change. When faced with new policies or a different leadership approach, employees may unconsciously feel threatened, because the auto-brain perceives any change as potentially dangerous. Managers who rely on rational arguments for change may find themselves frustrated by their team’s desire to retain the status quo. However, leaders who recognize and adjust their approach to address the auto-brain dynamic create an environment...

About the Author

Retired CIA chief of Human Capital, Mike Mears, founded and led the CIA Leadership Academy.


Comment on this summary

More on this topic

Related Skills

Be Creative
Build and Maintain Well-Being
Communicate Effectively
Develop Your Thinking Skills
Drive Team Performance
Foster a Culture of Innovation
Foster Team Culture
Human Resources
Increase Your Cultural Awareness
Innovation
Lead Ethically
Lead Yourself
Live Well
Manage Change
Manage Learning and Development
Manage Performance
Management
Master Collaboration
Navigate Leadership Challenges
Personal Growth
Promote Diversity, Equity, and Inclusion
Workplace Skills
Understand Communication
Understand Motivation
Understand Unconscious Bias
Understand Yourself
Embrace Change
Navigate Uncertainty
Understand Microaggressions
Cultivate Flexibility
Support Employees’ Well-being
Navigate Difficult Conversations
Support Employees’ Mental Health
Manage People and Talent
Leadership
Deal with Difficult People
Build Your Resilience
Manage Your Emotions
Reward Employee Contributions
Shape Organizational Culture
Practice Servant Leadership
Drive Change Without Authority
Executive Leadership
Build Useful Habits
Practice Humility
Promote Failure-tolerance
Cultivate Self-Discipline
Lead through Change
Understand Human Behavior
Be Emotionally Intelligent
Enhance Employee Experience
Practice Gratitude
Become More Adaptable
Build Strong Relationships
Improve Your Mental Health
Soft Skills
Gain People's Trust
Encourage Experimentation
Build Team Cohesion
Show Empathy and Compassion
Set Boundaries
Manage Employee Relations
Mitigate Cognitive Biases
Practice Transformational Leadership
Dare to be Vulnerable
Develop Self-Awareness
Master Interpersonal Skills
Cultivate a Growth Mindset
Motivate Your Team
Build Psychological Safety
Understand Emotions
Create a Sense of Belonging