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Chatting About ChatGPT and Learning Businesses

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Chatting About ChatGPT and Learning Businesses

Leading Learning

Leading Learning,

5 min read
5 take-aways
Audio & text

What's inside?

Learn how ChatGPT could transform the learning business – and possibly your own job.

Editorial Rating



  • Eye Opening
  • Overview
  • Concrete Examples


ChatGPT, OpenAI’s revolutionary machine-learning chatbot, made headlines with its launch in the fall of 2022. Within months, Microsoft said it planned to employ the technology in its products, and Google and Baidu announced their own AI-driven chatbots. In this episode of the Leading Learning podcast, learning experts Celisa Steele and Jeff Cobb cover the basics: what ChatGPT is, how it works and how it could transform the learning industry. In an interesting demonstration, the podcast includes portions generated by ChatGPT.


ChatGPT is a machine-learning model that creates text in response to prompts typed into a chat interface.

ChatGPT takes its name from the combination of a chat interface with a generative pretrained transformer (GPT) – a type of language model from the artificial intelligence (AI) research lab OpenAI. OpenAI added the chat interface to make its third-generation GPT easier for non-technical people to use.

You use ChatGPT by going to OpenAI’s online chat interface, creating an account and typing in a question or request. ChatGPT will respond instantly, and you can then go back and forth, engaging in a conversation with the model. Within 10 days of its launch at the end of November 2022, ChatGPT had two million users.

University students and learning businesses can use ChatGPT to personalize learning.


About the Podcast

The Leading Learning podcast offers insights and perspectives for learning professionals. Co-hosts Celisa Steele and Jeff Cobb co-founded Tagoras, a consultancy that serves the professional development, continuing education and lifelong learning markets.

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