Data – vast new volumes of it – and algorithms that analyze and act on that data are thrusting business learning into new territory. Speed becomes crucial and old decision-making approaches simply move too slowly. Organizations must become self-tuning and able to learn, and they must respond automatically. In this article, Boston Consulting Group’s strategy expert Martin Reeves and economist Kevin Whitaker draw clear conclusions from current developments in data gathering and analysis, artificial intelligence, and machine-human integration.
About the Authors
Strategy expert Martin Reeves is senior partner and managing director of the Boston Consulting Group Henderson Institute. Kevin Whitaker is an economist at BCG’s Center for Macroeconomics in New York.