Summary of Behind the Cloud
The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company – and Revolutionized an Industry
Copyright © 2009 Jossey-Bass, an imprint of John Wiley & Sons
How did Salesforce become a billion-dollar firm so fast? Founder Marc Benioff shares the secret in this absorbing tale.
Salesforce redefined customer relationship management (CRM) applications – and the entire enterprise application industry – for the 21st century. The forward-looking company provides businesses with software in a remarkably efficient manner: online, “without the complexities of installation, maintenance and constant upgrades.” In this book, Salesforce founder and CEO Marc Benioff and journalist Carlye Adler tell the absorbing, often quirky, Salesforce story, from start-up to global expansion and beyond. Even better, they break this singular tale down into a series of discrete, highly valuable business lessons. getAbstract agrees with Dell founder Michael Dell that Benioff and Adler’s new volume is “the playbook for Enterprise 2.0.” Entrepreneurs and business leaders can learn much from this instructive company history.
In this summary, you will learn
- How Salesforce became an industry leader
- How the company’s business strategies, captured in nine “playbooks,” can help your firm advance
Comment on this summary
6 years agoValuable information for any entrepreneur.
By the same authors
Maynard Webb and Carlye Adler
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