Disillusionment with big business is snaking through society, but while individuals’ trust in institutions has collapsed, the Internet has fostered interpersonal trust among strangers. Social entrepreneur Rachel Botsman documents this phenomenon in her analysis of the sharing economy. Her brief, clear talk identifies the behavioral shifts that the growth of collaborative consumption will beget. getAbstract recommends Botsman’s video to executives at traditional institutions and new-age enterprises alike, as well as to anyone interested in technology’s impact on society.
In this summary, you will learn
- How the collaborative economy is evolving,
- How this new paradigm enables trust and
- How this shift is changing human behavior.
About the Speaker
Rachel Botsman studies the collaborative economy. She is the author of What’s Mine Is Yours.