Summary of The 2020 Workplace

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The 2020 Workplace book summary


8 Overall

9 Applicability

7 Innovation

8 Style


Corporate learning professionals Jeanne C. Meister and Karie Willyerd bravely predict the nature of the workplace in 2020 despite the current white-hot pace of change – or, perhaps, because of it. They base their bold prognostications on two global surveys, one asking 2,200 working professionals what they want from their employers and the other asking 300 employers how they are preparing for the future. The authors also created case studies based on more than 100 interviews with the leaders of innovative organizations, including Cisco, NASA and Deloitte. They learned how progressive firms and their human resources departments plan to recruit, develop and retain top employees. getAbstract recommends this singular glimpse into the future to professionals who manage workforces and workplaces. This faultless book’s revelations are fascinating and, for older workers, utterly unnerving. (As they prepare to take the stage, Millennials will love it.) Are you audacious enough for the new world? Brace yourself.

In this summary, you will learn

  • How the workplace will function in 2020,
  • How it will differ from today’s office and
  • How companies can prepare for the change ahead.

About the Authors

Jeanne C. Meister is a consultant, author of Corporate Universities and former vice president of Accenture. Karie Willyerd is the former head of learning at Sun Microsystems. She is recognized as a world leader by The American Society for Training and Development. Meister and Willyerd are partners in Future Workplace, a human resources consulting firm.



2020: A Whole New Game
Employers will face a huge challenge: to recruit, develop and motivate employees of all ages and backgrounds amid breakneck change. Soon, five generations of employees will work together at once, from aging Traditionalists and Baby Boomers to “Generation 2020” – ...

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    Bernard Jericho Velasco 2 years ago
    This is very nice. I wish I had the complete book.
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    Jaroslaw Zaczykiewicz 3 years ago
    Very good book that is worth reading, not only the abstract.
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    Umesh Hodar 3 years ago
    A very good Summary I have come across on how Innovative Companies Attract, Develop and Keep Tomorrow's Employees Today.
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    Claire Dugmore 4 years ago
    Really great summary on how our world is changing and how social connectivity and participation alongside mobile technology and the influx of the millenials will change the workplace in 2020
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    Martin Brennan 5 years ago
    HI I try to download this Title as part of my 4 free titles

    However it did not downlaod but the system sugest that I have received it

    Thank you

    Martin Brennan
    • Avatar
      Erica Rauzin 5 years ago
      Dear Mr. Brennan,
      We are sorry you are having a problem with the download. If you will send me your email address, I will send the abstract to you. Our subscription office will be glad to help you when the office reopens, but I can send it to you today if you like. Regards, Erica Rauzin, managing editor, getAbstract. (

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