Summary of The Knowledge Advantage

14 Visionaries Define Marketplace Success in the New Economy

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The Knowledge Advantage book summary
Knowledge management is not just technology — it’s complex, messy and critical to your future.


8 Overall

8 Applicability

9 Innovation

8 Style


Editors Dan Holtshouse and Rudy Ruggles bring together 14 experts on knowledge management, including Peter Drucker, Alan Webber of Fast Company magazine and Stephen Denning of The World Bank. The best thing - and worst thing - about this compendium is that it is an anthology. Positively, it serves the unique purpose of offering an introduction to different views. If something piques your interest, you can investigate it further. But, unfortunately, you may be disappointed by a problem endemic to anthologies: lack of in-depth analysis. The book’s four sections focus on the role of knowledge individually and strategically (in two theoretical chapters) and on knowledge’s role on an organizational and economic level (in two more practical discussions). This is not a "how to" book about leveraging intellectual capital. Instead, getAbstract recommends it as a brief history of the evolution of knowledge in the context of the working world.

In this summary, you will learn

  • Why failure to master knowledge management can adversely affect your company;
  • Why knowledge and technology are separate issues
  • How you can create knowledge through vision and strategy.


The subheads below indicate the authors of the abstracted passages: Alan Webber of Fast Company; Ikujiro Nonaka of the University of California at Berkeley, the World Bank’s Stephen Denning and Dr. Bob Bauer of Xerox PARC. Edward O. Wilson, Peter Drucker, Christopher A. Bartlett...
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About the Authors

Rudy Ruggles and Dan Holtshouse edited and wrote the first chapter of The Knowledge Advantage. Ruggles works at the Ernst & Young Center for Business Innovation and is the author of Knowledge Management Tools. Holtshouse is director of corporate strategy knowledge initiatives at Xerox Corporation.

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