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A economia e a força de trabalho evoluíram para além da compreensão e competências tradicionais de muitos departamentos de recursos humanos e divisões de treinamento. Como Gene Pease, Bonnie Beresford e Lew Walker, analistas de RH e especialistas de aprendizagem, referem, há profissionais que exploram eficazmente os dados e indicadores nas tomadas de decisão, apesar de, geralmente, os funcionários de RH e aprendizagem confiarem na experiência e instinto. Mesmo assim, os profissionais de aprendizagem e desenvolvimento não encontrarão nada de novo nos primeiros capítulos deste livro. O divertimento começa quando você salta para o quarto ou quinto capítulo, e lê atentamente os capítulos oitavo e nono, assim como o Anexo F, que oferece conselhos preciosos para a coleta dos dados necessários. A getAbstract recomenda que os profissionais de aprendizagem e de RH menos experientes leiam o livro inteiro, que – incluindo os anexos de valioso conteúdo – oferece aconselhamento prático e ferramentas para aprofundar a análise de RH e da aprendizagem.
Resumo
Sobre os autores
Gene Pease lidera uma empresa de análise da força de trabalho. Bonnie Beresford recebeu o Prêmio de Excelência na Prática, da Sociedade Americana de Treinamento e Desenvolvimento, pelo seu trabalho em análise da aprendizagem. Lew Walker, vice-presidente de Recursos Humanos da AT&T, dá palestras sobre aprendizagem e desenvolvimento nos Estados Unidos.
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