Innovation may have been slow to arrive in the public sector, but today’s pioneers are demonstrating how new technological tools could enhance participation, improve service delivery, aid decision making, and support justice and fairness. This 2019 report reveals major trends and details a number of initiatives at the leading edge of public sector innovation.
About the Author
With 36 member countries, the Organisation for Economic Co-operation and Development aims to stimulate economic progress and world trade. Its Observatory of Public Sector Innovation collects and analyzes examples and shared experiences of public sector innovation to provide practical advice to countries on how to make innovation work.
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