Emotional Intelligence for Project Managers

Book Emotional Intelligence for Project Managers

The People Skills You Need to Achieve Outstanding Results





  • Applicable


Coach Anthony Mersino teaches the basics of emotional intelligence as it applies to project managers, in particular, and then guides you through its practical use. He shows you how to understand and control your emotions and how to relate to the feelings of those around you. Mersino explains why PMs need self-awareness and self-management. He shows that emotional intelligence can lead to greater job satisfaction and better collegial relationships, which, in turn, will make you a more effective manager. His relevant, articulate presentation provides a basic foundation, so it’s not really directed to readers who are already conversant with formal management studies or organizational psychology. Yet, it’s a smart, thorough introduction and a good refresher course on core concepts, so getAbstract recommends it not just to project directors, but to all managers.


The Basics of Emotional Intelligence

Emotional intelligence is the ability to perceive and control your feelings. As a manger, you will find that developing strong emotional intelligence can help you understand other people’s feelings and encourage them to do better work. The acronym “SASHET” defines emotions as “sad, angry, scared, happy, excited and tender.” Each of these encompasses other feelings.

Emotional intelligence isn’t static. You can improve your command of it, a growth step that will have a positive impact on your career as a project manager. The task is particularly challenging because project managers generally work on unique, temporary undertakings and often don’t have direct authority over all the members of their teams. The first step to emotional intelligence is that managers must know how to control themselves before they can lead others. Leading yourself by using emotional intelligence has two components, self-awareness and self-management.


Self-awareness, the first step toward self-directed emotional intelligence, has three parts: “emotional self-awareness, accurate self-assessment and self-confidence.” You can improve...

About the Author

Anthony Mersino, PMP, PMI-ACP, is an “Agile Transformations” coach and IT program manager.

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