As the pace of technological change increases, organizations must continue to adapt, but many change efforts founder due to the complexity of these initiatives. Employee engagement represents a crucial make-or-break factor. Researchers at the Boston Consulting Group suggest a new, more democratic and multidirectional model for engaging employees in change efforts: open-source engagement (OSE). In this concise introduction, the authors make a case for OSE versus traditional engagement models and describe OSE’s key elements and requirements.
About the Authors
Reinhard Messenböck is a senior partner and managing director, Aaron Snyder is a partner and managing director, Greg Meyding is an associate director, and Camila Noldin is a lead knowledge analyst at the Boston Consulting Group.