Engaging Employees in Change Through an Open-Source Approach

Engaging Employees in Change Through an Open-Source Approach




As the pace of technological change increases, organizations must continue to adapt, but many change efforts founder due to the complexity of these initiatives. Employee engagement represents a crucial make-or-break factor. Researchers at the Boston Consulting Group suggest a new, more democratic and multidirectional model for engaging employees in change efforts: open-source engagement (OSE). In this concise introduction, the authors make a case for OSE versus traditional engagement models and describe OSE’s key elements and requirements.


Open-source engagement (OSE) offers a democratic, multidirectional, bottom-up model for involving employees in change efforts.

Change initiatives – growing more and more common as tech developments transform business – often stumble because companies fail to gain employee participation. Traditional models for engagement often leave employees cold. As a result, organizations lose out on the value of engaged employees’ contributions. OSE relies on emerging tools and methods – such as content-based analytics and emerging real-time communication platforms – to maximize potential employee engagement. OSE allows communication content from throughout the...

About the Authors

Reinhard Messenböck is a senior partner and managing director, Aaron Snyder is a partner and managing director, Greg Meyding is an associate director, and Camila Noldin is a lead knowledge analyst at the Boston Consulting Group.

More on this topic

People Priorities for the New Now
10 Principles for Modernizing Your Company’s Technology
Health Care’s Recovery Must Be Transformative
Powering the Innovation Flywheel in the Digital Era
A Noble Purpose Alone Won’t Transform Your Company

Related Channels