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Robert Bruce Shaw, consultor em gestão, examina equipes de sucesso em sete empresas de ponta – Airbnb, Alibaba, Netflix, Patagonia, Pixar, Whole Foods e Zappos – e identifica comportamentos e mentalidades que as diferenciam. Ele relata que os membros destas equipes partilham uma abordagem orientada à missão, não evitam conflitos quando estes têm o potencial de promover melhores resultados e priorizam o “ajuste cultural” à experiência. O guia prático de Shaw é repleto de histórias úteis e insights sobre como funcionam as melhores equipes.
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Robert Bruce Shaw, consultor em gestão, é também o autor de Leadership Blindspots.
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