Skip navigation
Everyone Deserves a Great Manager
Book

Everyone Deserves a Great Manager

The 6 Critical Practices for Leading a Team

Simon & Schuster, 2019 mais...

Buy the book


Editorial Rating

8

getAbstract Rating

  • Applicable
  • Well Structured
  • For Beginners

Recommendation

What makes a manager great? In this practical guide, Scott Miller and his co-authors, Todd David and Victoria Roos Olsson – all executives at FranklinCovey – enlighten and educate new managers on the best leadership practices. Miller goes through the mistakes he made on his way to becoming a seasoned manager and presents them as lessons learned. The authors present six easy-to-follow strategies that both novice and experienced managers can use to gain wisdom, efficiency and greater productivity.

Summary

New managers should learn six pivotal management practices and seasoned managers should review them.

Scott Miller admits his management style was all wrong when he was three months into his new job at the Covey Leadership Center, now FranklinCovey. When he started, at age 27, he monitored when his team members arrived at work and when they left. He forbade them to waste even a minute of the work day on personal matters. Miller insisted that one employee review her colleagues’ voicemails during her honeymoon and report anything suspicious back to him. During this period, the author says he was “tyrannical” and “a nightmare.”

Miller eventually outgrew his boorish behavior and became an admirable, effective and accomplished manager. On the way, he learned significant lessons about leadership, including six pivotal management strategies.

Having reduced their management ranks, companies now have fewer experienced managers to teach new managers how to do their jobs. However, you can become an excellent manager by following six practical, field-tested strategies: 

Strategy One: Develop...

About the Authors

Scott Miller, the executive vice president of thought leadership at FranklinCovey, hosts On Leadership With Scott Miller, a weekly webcast, podcast and newsletter. Todd Davis, FranklinCovey’s chief people officer, has more than 30 years of experience in human resources, talent development, recruiting, sales and marketing. Victoria Roos Olsson is a senior leadership consultant for FranklinCovey. 


Comment on this summary

More on this topic

Related Skills

Advance Your Career
AI Transformation
Be Creative
Be Emotionally Intelligent
Become a Self-Driven Learner
Build Confidence
Career
Drive AI Transformation
Enhance Customer Experience
Foster a Culture of Innovation
Human Resources
Innovation
Lead Ethically
Lead Operational Planning
Leverage AI for Leadership
Make Good Decisions
Manage Corporate Communications
Manage Learning and Development
Manage Performance
Marketing
Master Interpersonal Skills
Optimize Workforce Performance
Plan and Strategize Your Sales
Promote Diversity, Equity, and Inclusion
Sales
Understand Innovation
Understand Organizations
Encourage Experimentation
Practice Mindfulness
Mentor Employees
Promote a Learning Culture
Soft Skills
Take Group Decisions
Understand Motivation
Create a Sense of Belonging
Lead through Change
Leadership
Communicate Effectively
Become an Ally to Minority Team Members
Enhance Employee Experience
Set Boundaries
Lead Through Crises
Leverage Employee Resource Groups
Manage Up
Cultivate Flexibility
Drive AI Adoption in Teams
Maintain Work-Life Balance
Personal Growth
Sleep Well
Support Team Members’ Careers
Cultivate Self-Discipline
Practice Gratitude
Leverage Your Strengths
Foster Collaboration
Manage Team Boundaries
Understand Team Dynamics
Ask Questions
Navigate Uncertainty
Develop Self-Mastery
Ensure Accountability in Teams
Manage Team Communication
Motivate Yourself
Build Useful Habits
Communicate Corporate Purpose
Build a Shared Vision
Dare to be Vulnerable
Enhance Team Agility
Lead Inclusively
Shape Organizational Culture
Drive Team Performance
Lead Remote or Hybrid Teams
Master Prioritization
Become More Adaptable
Leverage AI for Management
Manage Employee Relations
Become a Mentee
Build Team Cohesion
Develop Self-Awareness
Workplace Skills
Conduct Performance Reviews
Manage Your Time
Plan and Execute Projects
Foster Ownership in Others
Lead Strategically
Live Well
Manage Sales Teams
Develop Your Thinking Skills
Facilitate Group Ideation
Streamline Your Workflow
Work Remotely
Understand Yourself
Communicate Transparently
Improve Your Mental Health
Translate Strategy into Action
Build and Maintain Well-Being
Develop Team Members
Foster Open Communication
Navigate Leadership Challenges
Build Psychological Safety
Understand Leadership Approaches
Embrace Change
Be Coachable
Integrate Customer Feedback
Drive Organizational Performance
Management
Coach People
Facilitate Discussions
Motivate Your Team
Drive Project Management
Promote Failure-tolerance
Executive Leadership
Practice Transformational Leadership
Manage Teams and Departments
Manage People and Talent
Master Collaboration
Foster Team Culture
Practice Servant Leadership
Guide Teams Through AI Transition
Set and Achieve Goals
Support Others
Improve Team Performance
Strengthen Team Collaboration
Set Team Goals
Drive Change Without Authority
Learn from Feedback
Manage Your Leadership Impact
Cultivate a Growth Mindset
Lead Yourself
Have Effective Meetings
Practice Humility
Become More Productive
Understand Organizational Change
Delegate Effectively
Manage Change
Provide Feedback