Summary of First Among Equals
Copyright © 2002 by Patrick McKenna and David H. Maister
The Free Press / Simon & Schuster, Inc., N.Y.
Used by permission.
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This book is essentially a collection of practical checklists interspersed with quotations and anecdotes. It certainly meets its objective of collecting everything you need to know about managing a professional service firm’s practice group. Patrick McKenna and David H. Maister present the nuts and bolts in a straightforward format. If you feel like you could use some help to do a better job of leading your group of highly trained individuals, if you’ve just been promoted to the ranks of management and want some guidance or, worse, if you feel like you are herding cats - in Maister’s phrase - instead of leading a committed team of professional people, getAbstract.com is pleased to recommend this complete toolbox to you.
About the Authors
Patrick J. McKenna is an expert on managing professional service firms, a partner in Canada-based Edge International and the author of two Canadian Top 10 management bestsellers: Beyond Knowing and Herding Cats. David H. Maister is the author of Managing the Professional Service Firm, True Professionalism and Practice What You Preach and co-author of The Trusted Advisor.
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