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Gestão Nudge
Livro

Gestão Nudge

Aplicando a ciência comportamental para promover o bem-estar, o engajamento e o desempenho no trabalho

Pearson France, 2019 подробнее...

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Avaliação Editorial

7

Qualidades

  • Analítico
  • Aplicável
  • Cativante

Recomendação

O consultor Eric Singler conecta modelos psicológicos e comportamentais a iniciativas práticas com clareza e dados empíricos sólidos. Ele oferece uma abordagem bem estudada e referenciada sobre o engajamento e desempenho, com exemplos inteligentes de experiências e observações rigorosas – um esforço monumental que produz insights valiosos. Qualquer apreciação da dimensão prática da “Gestão Nudge” pode depender da sua experiência no seu campo de atuação, ainda assim você vai apreciar as dicas sólidas do autor, particularmente em relação aos efeitos dos vieses contraproducentes e os melhores incentivos para combatê-los.

Resumo

Nudges ou incentivos – estímulos suaves e benéficos para gerar melhores comportamentos e escolhas – permeiam a sociedade, ainda que passem quase imperceptíveis.

As pessoas desejam muito amar o que fazem; elas querem se envolver e ter o melhor desempenho. Lamentavelmente, a maioria das empresas ainda utiliza técnicas de gestão desatualizadas de comando e controle, baseadas no medo, que tornam quase impossível para a maioria dos funcionários se engajar e inovar. Aproveitando as lições da neurociência e da economia comportamental, as empresas podem criar ambientes em parceria com funcionários para que eles possam dar o melhor de si.

Os incentivos orientam gentilmente as pessoas a fazerem as melhores escolhas. Esses estímulos focam a tendência das pessoas de resistirem às mudanças, permanecerem inertes e tomarem decisões pouco ideais devido aos vieses e às emoções. Os estímulos podem aprimorar a tomada de decisão e ajustar os esforços e a produtividade – tudo através do encorajamento benéfico das melhores escolhas para a empresa e para os colaboradores.

A economia comportamental explica como as pessoas realmente pensam e agem.

Devido às milhares ...

Sobre os autores

Eric Singler lidera a empresa de consultoria BVA. Cass R. Sunstein e Pierre Chandon, vozes respeitadas neste campo, contribuíram com o prólogo e o prefácio do livro.


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