Give Compassionate Feedback While Still Being Constructive
People want feedback that helps them grow and improve. But how you deliver it matters, too.
The New York Times, 2020
Don't hold back on giving feedback – but do so with compassion.
Giving feedback is an art. You don’t want to discourage people or hurt their feelings, but you also don’t want to deprive the person of the opportunity to learn and grow. So how do you go about pointing out problems and mistakes when you see them occur? In this short article, Arianna Huffington explains how her company Thrive Global has implemented a culture of “compassionate directness” in which employees exchange constructive feedback within a supportive setting. Anyone who wants to get better at delivering feedback in both their personal and professional lives will benefit from the best practices she outlines.
About the Author
Arianna Huffington is the founder and CEO of Thrive Global, a platform that helps individuals and companies improve their well-being and performance.
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