Summary of Leading with Cultural Intelligence

The New Secret to Success

AMACOM, more...

Buy the book

Leading with Cultural Intelligence book summary
To climb to the top in today’s business environment, raise your cultural intelligence – the new leadership requirement.


8 Overall

8 Applicability

7 Innovation

8 Style


The boundaries between countries and cultures blur more each day. After all, you can buy a Starbucks latte at the airport in Guam or Shanghai. Advances in communication, the Web and global expansion have made the world even smaller. But don’t be fooled, cautions consultant and trainer David Livermore. You can’t do business in São Paulo the same way as in Munich, even if you are drinking the same latte. Livermore doesn’t teach the customs and habits of various cultures. Instead, he provides a four-step framework for navigating cultural contexts. He identifies the four elements of CQ: “drive, knowledge, strategy and action.” Each one calls upon a set of skills you can apply whether you’re trying to relate to your teenager’s Goth friend, negotiate with a Mexican executive or open a new office in Israel. getAbstract thinks anyone who deals with people from varied cultures – and who doesn’t – will find this cross-cultural leadership guide as essential as a passport.

In this summary, you will learn

  • What “cultural intelligence” (CQ) is and why it’s important
  • How to raise your CQ
  • How to use the skills in the “four-step cycle of cultural intelligence” in various places, contexts and situations.


Being Smart Across Borders
“Cultural intelligence” (CQ) is the “capability to function effectively across national, ethnic and organizational cultures.” In today’s global business environment, CQ is necessary for effective leadership. Most leaders interact cross-culturally in numerous ...
Get the key points from this book in less than 10 minutes. Learn more about our products or log in

About the Author

David Livermore, Ph.D., is a global consultant and trainer specializing in cultural intelligence. He is the executive director of the Global Learning Center in Grand Rapids, Michigan.

Comment on this summary

More on this topic

By the same author

Customers who read this summary also read

More by category