According to this in-depth yet accessible report from professionals at the Boston Consulting Group, the payment services industry is in for long-term turmoil in its fundamental customer offerings and revenue sources. In 2016, some of the substance of that change is visible, as in the advent of mobile service enhancements and digital payments. However, the types of organizations that will achieve success are not yet in focus. getAbstract recommends this industry study to financial executives involved in payment systems.
About the Authors
Stefan Dab et al. are professionals with the Boston Consulting Group.