After the upheaval of the first wave of the COVID-19 crisis, health care leaders are looking ahead to recovery. A team of experts at Boston Consulting Group’s London office – managing director and partner Ben Horner, partner Stephen Sutherland and project leader Cassandra Yong – argue that organizations can best move through this phase by embedding the change that the crisis forced upon them – and preparing for future waves of infections. Their article provides a concise but valuable guide to leading organizations through the recovery from the initial wave of the pandemic and the transformation it ushered in.
About the Authors
Ben Horner is a managing director and partner, Stephen Sutherland is a partner, and Cassandra Yong is a project leader in the London office of Boston Consulting Group.