The US government isn’t renowned for developing exceptional online solutions. Remember 2013’s Healthcare.gov fiasco? Digital disrupter Haley Van Dyke and a team of tech all-stars work for the US Digital Service to redress the problem. This “Peace Corps for nerds” is making headway, streamlining processes for veterans and immigrants. getAbstract recommends Van Dyke’s upbeat report to web developers, public administrators and taxpayers.
In this summary, you will learn
- Why the US government has failed to deliver services efficiently,
- How the United States Digital Service is redressing this shortcoming and
- How the US Digital Service makes government work better for its citizens.
About the Speaker
Haley Van Dyck is the deputy administrator of the US Digital Service, which develops e-governance technologies.
Comment on this summary
3 years agolack of accountability seems only reason between public and private sector when it comes to deliver.