- Eye Opening
- Concrete Examples
- Insider's Take
In recent decades, business has focused on eliminating layers of human judgment and flattening organizations. That same mind-set has influenced the development of artificial intelligence for business, which has fostered “algocracy” – bureaucratic algorithms that automate processes using rules and procedures to save money. Management consultant Sylvain Duranton argues for a more robust “human plus AI” approach that incorporates human judgment every step of the way. Duranton doesn’t get too technical, but his examples may inspire businesses to take a fresh look at how they adopt AI.
About the Speaker
Sylvain Duranton is a management consultant with the Boston Consulting Group.