Summary of Build It

Looking for the book?
We have the summary! Get the key insights in just 10 minutes.

Build It book summary
Start getting smarter:
or see our plans


7 Overall

8 Applicability

7 Innovation

7 Style


Nearly 75% of employees don’t like their jobs. They don’t work hard at them or care about their customers. The result is no surprise: companies with disengaged employees don’t do as well as firms with employees who are engaged. But what can you do if your staff members tune out? HR experts Debra Corey and Glenn Elliott offer a “rebel playbook” that shakes up the status quo. They include numerous “plays” – mini-case histories showing how companies with great engagement connect with employees. Corey and Elliott outline a 10-step “Engagement Bridge Model” as a strategy for turning things around. They urge you to address workspaces, employee well-being, remuneration, communication, meaning, leadership, management, “job design,” learning and recognition. And they tell you how. getAbstract recommends their methods to anyone who exercises organizational authority.

In this summary, you will learn

  • Why employee engagement matters,
  • What level of engagement most employees experience and
  • How to apply the 10 steps of the “Engagement Bridge Model” to improve employee engagement at your organization.

About the Authors

Glenn Elliott is the founder of Reward Gateway, a UK firm working with integrated employee engagement technology. Debra Corey has held senior HR roles at several major corporations.   



Treat Employees Well

Companies with strong employee engagement do twice as well in the stock market as companies without it. They are superior innovators, provide better customer service and experience 50% less turnover. This has been a marketplace reality for almost 20 years. Employee-oriented companies develop cultures that support engagement. In these cultures, employees subjugate their needs to company goals and priorities. Research that multiple organizations conduct – including Gallup, Great Place to Work, Best Companies and Glassdoor – establishes the correlation between superior business results and employee engagement.

Comment on this summary

More on this topic

Customers who read this summary also read

More by category