Author Bob Wall's expertise in coaching employees to develop their "emotional" attributes is especially helpful for managers who need a plan for improving their relationships with their subordinates. The book offers useful worksheets and forms, and is loaded with practical workplace examples for mentoring your employees to help them build stronger emotional aptitude on the job. getAbstract recommends this book to those who want to improve their mentoring skills and the quality of the guidance they are able to offer their subordinates.
In this summary, you will learn
- Why developing your employees' emotional skills is important; and
- How to use specific coaching techniques.
About the Author
Bob Wall has been an executive coach for nearly 30 years. He has developed evaluation standards for leaders and groups, as well as workshops and training courses on leadership skills. He is the co-author of The Mission-Driven Organization.