Summary of Competency-Based Performance Reviews

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Competency-Based Performance Reviews book summary


7 Overall

7 Applicability

5 Innovation

6 Style


Robin Kessler relays her experience with Fortune 500 performance-appraisal processes and teaches you how to do a better job of evaluating your staff members. She advocates focusing on how they work and the competencies they use to carry out their tasks. Her writing is clear and practical, if a tad repetitive. Each chapter concludes with useful Q&A sections about the main concepts. getAbstract gives Kessler high appraisal points for her information and thoroughness; no doubt those are the goals she set in advance.

In this summary, you will learn

  • What are the most commonly evaluated employee competencies;
  • What are the advantages of using a generational approach with your team members; and
  • How to manage an appraisal.

About the Author

Robin Kessler is president of a Houston human resources and career consulting firm. She uses her 20 years of teaching, consulting and coaching experience to help organizations improve their hiring and employee development efforts.



Competency-Based Review Fundamentals
Even though organizations require different skills from their employees, executives somehow can always identify their best staff members. Top performance puts these workers at the head of the list. Their individual abilities, referred to as “competencies...

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Contained in Knowledge Pack:

  • Knowledge Pack
    Performance Appraisals
    What the task bosses hate most can be a very effective personnel management tool – once you know how to use it.

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