Robin Kessler relays her experience with Fortune 500 performance-appraisal processes and teaches you how to do a better job of evaluating your staff members. She advocates focusing on how they work and the competencies they use to carry out their tasks. Her writing is clear and practical, if a tad repetitive. Each chapter concludes with useful Q&A sections about the main concepts. getAbstract gives Kessler high appraisal points for her information and thoroughness; no doubt those are the goals she set in advance.
In this summary, you will learn
- What are the most commonly evaluated employee competencies;
- What are the advantages of using a generational approach with your team members; and
- How to manage an appraisal.
About the Author
Robin Kessler is president of a Houston human resources and career consulting firm. She uses her 20 years of teaching, consulting and coaching experience to help organizations improve their hiring and employee development efforts.
Comment on this summary
7 years agoGood
Contained in Knowledge Pack:
Knowledge PackPerformance AppraisalsWhat the task bosses hate most can be a very effective personnel management tool – once you know how to use it.
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