Summary of High-Impact Interview Questions

701 Behavior-Based Questions to Find the Right Person for Every Job

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High-Impact Interview Questions book summary
Use "behavior-based" questions to assess job applicants` skills and prevent yet another lousy hire.

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7 Overall

9 Applicability

6 Innovation

5 Style

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Selecting the right person for a job is both an art and a science. To help you improve your chances of finding the right person, author Victoria A. Hoevemeyer proposes that human resource departments and hiring managers should ask applicants explicit questions about their skills and behavior. This approach, known as "Competency-Based Behavioral Interviewing" (CBBI), provides a clear picture of what candidates actually did in their previous jobs. Hoevemeyer’s sensible idea is that if candidates succeeded at certain tasks before, they’ll repeat their success in their new jobs. She provides a very long list of detailed questions that hiring managers can use to learn the specifics of candidates’ skills and past performance. However, the book lacks proof that the CBBI process actually results in recruiting new hires who perform well and have better retention rates. Still, since Hoevemeyer’s approach clearly elicits rich information, getAbstract believes that managers and even experienced HR professionals may find her interviewing tactics useful.

In this summary, you will learn

  • What competency-based behavioral interviewing (CBBI) is
  • How to use it
  • Which specific questions will elicit the information you need from job seekers
  • How to combine CBBI with traditional interviewing techniques when you screen an applicant
 

Summary

Just Talking
Interviewing may be one of the most uncomfortable activities human resource professionals undertake. Even though poor hiring decisions have many negative ramifications, few managers receive training in interviewing techniques. "Competency-based behavioral interviewing...
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About the Author

Victoria A. Hoevemeyer is an independent consultant with more than 20 years’ experience helping organizations make the transition from traditional to behavior-based personnel interviewing.


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