Summary of Inside Amazon

Wrestling Big Ideas in a Bruising Workplace

The New York Times,

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Inside Amazon summary
Amazon offers its employees big opportunities and rewards, but are the long hours and unforgiving workplace culture worth it?


7 Overall

8 Importance

6 Innovation

7 Style


In this in-depth exposé of Amazon, journalists Jodi Kantor and David Streitfeld interview more than 100 current and former Amazon employees from all levels of the business, including some whom the company had banned from contributing. The result is a revealing insight into what it’s like to work in Amazon’s highly demanding corporate environment, where tough talk and long hours trump goodwill and work-life balance. getAbstract recommends the authors’ findings to anyone with an interest in management theory, organizational culture or workers’ rights.

In this summary, you will learn

  • What Amazon sees as its tools for success,
  • What makes Amazon a demanding place to work, and
  • How the company’s culture affects its employee diversity and retention.


Amazon is thriving. In July 2015, it beat Walmart as retail’s most profitable player in the US. It is currently constructing offices to house approximately 50,000 staff by 2018, more than triple the staff of 2013. The company runs on ideas such as “think big” and “dive deep,” terms that become part ...
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About the Authors

Jodi Kantor is an award-winning journalist and best-selling author who writes about gender, politics and other topics. David Streitfeld writes about technology for The New York Times.

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