Summary of Mission Critical

Unlocking the Value of Veterans in the Workforce

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Mission Critical book summary
Veterans’ top qualities should lead to great civilian careers. Yet many quit new jobs within a year. Why?


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Because of their maturity, discipline, dedication, resiliency and can-do attitude, veterans can make fine contributions as civilian employees. Yet veterans with new civilian jobs often miss the camaraderie of military life and the sense of noble mission they felt while serving their country. Many veterans believe their civilian colleagues feel alienated from them, and often veterans quit within their first year in a civilian job. Former US Marine Michael Abrams and workplace innovation expert Julia Taylor Kennedy surveyed 1,022 veterans and conducted interviews and focus groups to learn what veterans need from their employers to feel comfortable in the workforce. The authors share workable suggestions on how companies can ease veterans’ entry into civilian work. getAbstract recommends this small but important and focused book to employers and to veterans who want to tap into all the available resources.

In this summary, you will learn

  • What special qualities veterans bring to the civilian workplace;
  • Why veterans often experience a rocky transition from the military to civilian jobs; and
  • What best practices companies can pursue to make this transition less painful and more effective, and to retain veterans in their workforce.


Veterans Are Workplace Assets
Military veterans make great employees; they work hard, and are resilient, goal-oriented team players who accept responsibility for their actions. They are quick, confident decision makers accustomed to dealing with difficult circumstances, including life-...
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About the Authors

US Marine veteran Michael Abrams is the founder and president of Four Block, a nonprofit organization helping veterans secure rewarding careers in the civilian sector. Julia Taylor Kennedy is vice president at the Center for Talent Innovation.

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    Andy Rogish 3 months ago
    Great insight into helping vets leverage their strengths in an organization, while enabling a successful transition from a military to a corporate and civilian culture.

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