Training professionals are shifting their focus from teaching to improving the performance of individuals and organizations. Dana Gaines Robinson and James C. Robinson have compiled a series of articles by members of the Association for Training and Development that approach this trend from varying angles. The common theme is identified at the start: Trainers are becoming performance consultants, working with companies to improve business performance, learning and work environments. After presenting this foundation, the book traces it through organizational partnering, performance change, large and small departmental organization, and employee alignment. The book serves up a feast of charts, examples, lists, chapter highlights and a profile on each author. It is written for the instructional designer, organizational development consultant, training manager, performance consultant and other specialists. Thus, non-trainers will find it jargon-laden and inaccessible. The multiple authors generate some overlap, but otherwise getAbstract recommends this exploration of training’s new focus - the bottom line of performance - to everyone in the field.
In this summary, you will learn
- What performance consulting is;
- How to create a fully aligned performance department; and
- Why assessment, measurement and evaluation are crucial components of performance consulting.
About the Authors
Dana Gaines Robinson and James C. Robinson are, respectively, president and chairman of Partners in Change, Inc., a human resource development and performance consulting company. Both speak frequently at major conferences in the field, including the ASTD’s International Conference and Exposition, the TRAINING Conference and Expo, Training Directs’ Forum Conference and the Assessment, Measurement and Evaluation (AME) Conference.