Summary of Performance Consulting

Moving Beyond Training

Berrett-Koehler, more...

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Performance Consulting book summary
Remember that the point of training isn’t training itself — it’s performing. Here’s how to focus not on what you learn, but on what you do.


7 Overall

7 Applicability

8 Innovation

4 Style


To meet increasingly demanding organizational goals, human resource departments must shift from traditional training methods (i.e. what employees learn) to performance consulting (i.e. what employees must do to achieve those goals). Authors Dana Gaines Robinson and James C. Robinson, who consult in this field, present this intriguing assertion in a rather abstract and wordy book. Thus, this is a better volume for serious study than for casual perusal. The book gives you in-depth research and information on the complicated process of transforming your training operation to performance consulting. The book contains numerous graphs, guides and checklists, as well as a helpful resource section listing Human Resources associations and workshops. getAbstract recommends this book to those involved in human resources, particularly training specialists, training coordinators, instructional systems designers, consultants, and career and organizational developers, as well as managers and media specialists.

In this summary, you will learn

  • How the role of a performance consultant differs from that of a traditional trainer
  • How to execute a performance assessment
  • How to implement a strategy for change


The Role of Performance Consultant
A traditional trainer often focuses on program design, its implementation or some other aspect of the learning process. This is fine as far as it goes, but it is no longer enough to meet increasingly demanding organizational needs and goals. A performance...
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About the Authors

Dana Gaines Robinson and James C. Robinson have operated their own consulting company, Partners in Change, Inc., since 1981. They speak about performance technology at training conferences around the world.

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