Summary of The Inclusion Dividend

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The Inclusion Dividend book summary


7 Overall

8 Applicability

7 Innovation

7 Style


“Diversity and Inclusion” experts Mark Kaplan and Mason Donovan make the business case for “D&I.” They provide a framework for creating a culture of inclusion in your workplace. The authors’ intentions are good and their information is solid, but the book’s repetition makes it hard to extract their best ideas. For a boost in that direction, their solid “Inclusion Initiative” model in the last two chapters provides a strong, workable framework for putting their concepts into action. getAbstract recommends this manual to executives, HR personnel, hiring managers, small-business owners and anyone seeking to make their workplace more profitable through diversity. This topic is of pivotal importance in an increasingly global and diverse work environment.

In this summary, you will learn

  • Why “Diversity and Inclusion” (D&I) are essential for a business’s success;
  • How greater diversity and inclusion increase productivity, innovation and engagement; and
  • What the business model for promoting D&I in your company suggests.

About the Authors

Mark Kaplan and Mason Donovan are co-founders of the D&I consultancy The Dagoba Group. Donovan wrote DRIVEN: A Manager’s Field Guide to Sales Team Optimization.



Good Intentions

Most business leaders want to be inclusive. They recognize that they benefit when their employees perform at their best, and they don’t want to inhibit anyone’s potential or restrict their opportunities. They like to believe their organizations are meritocracies that reward people and provide opportunities based on productivity and proven ability. Unfortunately, true meritocratic systems do not exist. For proof, look no further than the dearth of women in executive positions.

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