Summary of The Talent Masters

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8 Overall

8 Applicability

7 Innovation

8 Style


Bill Conaty, a veteran HR leader at GE, and Ram Charan, a prolific business author, explain how to turn your company into a “talent master” and what you will gain if you do. They detail how five superb talent master firms – GE, P&G, Novartis, Agilent Technologies and Hindustan Unilever – organize their employee development, and how their initiatives fuel success. Charan and Conaty also provide an in-depth report on Crotonville, GE’s world-class training facility. And, they include a re-examination of the way Jack Welch, GE’s CEO from 1981 to 2001, famously transformed his corporation. getAbstract recommends this overview, a solid reflection of the authors’ extensive experience.

In this summary, you will learn

  • What traits distinguish a “talent master” company,
  • How and why companies implement talent mastery,
  • What makes GE a talent master, and
  • Why talent master firms invest in continuing education.

About the Authors

Business consultant, speaker and writer Ram Charan is the author of The Game Changer and many other books. After a 40-year career at GE, Bill Conaty formed Conaty Consulting, a firm that helps HR organizations become strategic business partners.



Success Requires Prioritizing Talent

To judge whether a firm will rise to the top, assess the quality, capabilities and talents of its employees. Despite the importance of managing employees productively, most companies fail to make the most of their human resources – their talent. They lack adequate leadership succession, talent management or development programs. Most companies offer only hit-or-miss training programs, and rely on insufficient, cursory criteria to evaluate executives and employees to determine who should advance and who should leave. Most firms place executives in the wrong jobs, causing problems and wasting money. And most companies don’t develop a CEO succession program.

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