Toyota's worldwide reputation is built on its reputation for quality and reliability, and its remarkably efficient operations. Manufacturers recognize Toyota as the model for superior industrial production in the 21st century. Toyota invests heavily in employee training and education because its executives believe that their workers hold the key to Toyota's competitive advantage. Toyota employees are dedicated, knowledgeable, capable and enthusiastic. Jeffrey K. Liker and David P. Meier say that your organization can benefit from emulating Toyota's training program. It's a matter of making the commitment. getAbstract highly recommends studying this book. You'll feel as if Toyota's most revered sensei (the Japanese title for "teacher") is explaining, step by step, how your company can organize a job-training program that will lead to Toyota-style success.
In this summary, you will learn
- How the Toyota training program started;
- Why it is so effective;
- How it works; and
- How other large organizations can adopt Toyota's training principles.
About the Authors
Jeffrey K. Liker, Ph.D., is a University of Michigan professor who teaches industrial and operations engineering. David P. Meier, a former Toyota executive, is the president of a corporate consulting firm.
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