Summary of Closing the Gaps

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Closing the Gaps summary


8 Overall

7 Importance

8 Innovation

8 Style


The explosive growth of “next-generation companies” (NGCs) has revolutionized the industries in which they operate. However, financial services have yet to adapt to the new reality these burgeoning firms present. Ranu Dayal of the Boston Consulting Group and Boripat Louichareon and Isabella Reuttner of the World Economic Forum have compiled data and original research to figure out how best to meet NGCs’ financial needs. getAbstract recommends this report to NGC executives, financial services providers, and policy makers and regulators, all of whom have a role to play in improving the financial environment for NGCs.

In this summary, you will learn

  • What characterizes “next-generation companies” (NGCs);
  • What financial products and services they need; and
  • What responsibilities NGCs, financial services providers, and governments and regulators must undertake to meet those needs.

About the Authors

Ranu Dayal is a managing director at the Boston Consulting Group. Boripat Louichareon is a project manager at the World Economic Forum, where Isabella Reuttner is an associate director for financial services industries.



High growth rates, global mind-sets and innovative business models characterize “next-generation companies” (NGCs). Diverse by nature, NGCs can be of any size or exist in any sector. However, they share numerous similarities: NGCs are agile and flexible; they grow and change rapidly; and they are not...

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