Summary of The IT Consultant

A Commonsense Framework for Managing the Client Relationship

Jossey-Bass, more...

Buy the book

The IT Consultant book summary
In consulting, one of the hardest tasks is gaining enough understanding of the client organization’s culture, motivations, history, fears and goals — but your success will rise and fall on how well you figure that out.


7 Overall

8 Applicability

6 Innovation

7 Style


Author Rick Freedman spent many years as a consultant and his textbook and accompanying CD offer a lot of orderly advice aimed at both the novice consultant and the veteran consultant who wants to improve. Freedman covers such topics as the business of advice, the IT (information technology) consulting framework and developing superior consulting skills. Freedman’s main argument is that consultants should train so that they can be of more help to their clients. Successful consultants, he maintains, rely more on their people skills than on their technical gifts. Freedman also gives aspiring consultants advice on how to remain competitive in securing and keeping clients. He instructs consultants to read a steady stream of periodicals and books to keep up with the vast daily changes in technology. getabstract suggests that you can use his book and CD set to find out everything you ever wanted to know about consulting - including how hard it is - but never knew who to ask.

In this summary, you will learn

  • How to be a successful consultant
  • How to negotiate a client relationship
  • Why people skills are more important than tech skills
  • Why consultants must keep abreast of the latest industry developments


The Consulting Profession
Consulting is more of an advisory skill than a technical one. Successful consultants are more than just technicians; they have to have the necessary people skills to communicate to clients what they need. Further, consultants have to know their clients so well...
Get the key points from this book in less than 10 minutes. Learn more about our products or log in

About the Author

Rick Freedman is the founder of Consulting Strategies, Inc., an IT training and consulting firm. He has 16 years of experience as an IT consultant, both as an employee of Fortune 500 firms such as Citicorp and Dun and Bradstreet, and as a principal consultant for Cap Gemini American and ENTEX Information Services.

Comment on this summary

More on this topic

Customers who read this summary also read

More by category