Summary of Waging War on Complexity Costs

Looking for the book?
We have the summary! Get the key insights in just 10 minutes.

Waging War on Complexity Costs book summary
Start getting smarter:
or see our plans


8 Overall

8 Applicability

8 Innovation

7 Style


A company’s complexity directly affects its cost structure, the biggest determinant of its capacity to compete. Businesses can gain enormous advantages by minimizing or eliminating complexity. For example, offering a wide variety of products and services may be inefficient, while a condensed product line could improve a company’s profitability. Not all complexity is counterproductive, so distinguishing “good complexity” from “bad complexity” is critical to simplifying a business. Consultants Stephen A. Wilson and Andrei Perumal promote a thorough – though sometimes, ironically, complex – approach to complexity control that unearths “non-value added” spending you can target for reduction. While the authors’ systematic prescriptions clearly apply to large companies with extensive product and service lines, getAbstract believes this book can also be useful to small and midsize businesses as a tool for weeding out wasteful complexity.

In this summary, you will learn

  • How companies waste time and money on business complexity that does not benefit customers;
  • What steps firms can take to distinguish “good complexity” from “bad complexity”;
  • How to reduce “product, process and organization” complexity; and
  • How to cut complexity costs.

About the Authors

Stephen A. Wilson and Andrei Perumal are managing directors at Wilson Perumal & Company, a management consultancy.



Variety at Any Cost?
Familiar all over the the world for its characteristic three-sided shape, the Toblerone chocolate bar nonetheless morphed over the past century into various sizes and versions, depending on geographic market. Food giant Kraft took over Toblerone and made it part of...

Get the key points from this book in 10 minutes.

For you

Find the right subscription plan for you.

For your company

We help you build a culture of continuous learning.

 or log in

Comment on this summary

More on this topic

Customers who read this summary also read

More by category