Summary of It’s Time to Reset the IT Talent Model

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It’s Time to Reset the IT Talent Model summary

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As companies digitalize and in-house IT increasingly emerges as a core competitive differentiator, executives often struggle to identify, recruit and retain top IT talent. MIT Sloan Management Review’s research highlight delivers concise but valuable guidance from experts at McKinsey & Company.

About the Authors

Peter Jacobs is partner at McKinsey & Company and former CIO of ING Netherlands. Klemens Hjartar leads McKinsey Digital in Europe. Eric Lamarre leads McKinsey Digital in North America. Lars Vinter is a partner at McKinsey & Company in Denmark and European co-convener of McKinsey’s Technology Strategy & Management service line.


Companies need to build their in-house IT talent – and keep it.

As technology has changed since 2010, IT has become a competitive differentiator – no longer a support function that companies can afford to outsource. Companies recognize and align with this imperative, but their IT departments often struggle to adapt. IT organizations that have functioned mainly to coordinate contractors now need to recruit and retain skilled IT engineers – and build new systems to encourage great performance.

To identify top talent and measure their performance, classify IT staffers based on professional maturity.

Organizations that don’t evaluate their top performers accurately...

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