Summary of Lead the Work

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New work arrangements are transforming how organizations do business and threatening the model of fulltime employment. Leaders must focus on the work their company needs done and how to distribute it. An array of available international talent allows firms to assign work through global relationships with freelancers and suppliers at different levels of permanence, skill and flexibility. The world beyond employment can provide free agents with satisfying work and allows firms to grow and shrink as needed. Professor John W. Boudreau and consultants Ravin Jesuthasan and David Creelman explain why and how companies should be “leading work – not managing employees.” They combine their international expertise in HR management to help leaders navigate changes in work allocation. Their descriptions of models outside fulltime employment underline the best practices for each set up, including freelancers, offshore suppliers, and more. The authors suggest modular frameworks to suit particular kinds of businesses. Case studies illuminate the possibilities. Overall, the direct text is designed for use as a recurring reference. The book’s length encourages selective reading; the extensive index helps. getAbstract recommends this comprehensive manual to HR professionals, executives, and those in governance roles who see the tide turning and need to swim.

About the Authors

The author of 10 books, John W. Boudreau, PhD, teaches at the University of Southern California’s Marshall School of Business and Center for Effective Organizations. Ravin Jesuthasan is a managing director at Towers Watson’s talent management practice. David Creelman is CEO of Creelman Research, an HR consultancy.



“A Decision Framework”

Companies should be “leading work – not managing employees.” Leaders have options far beyond employing and managing full-timers. Instead, they can turn to “free agents, outsourcing, alliances” and “talent platforms.” When leaders assign tasks to outside, temporary talent, they shift their managerial focus from developing jobs and employees to supervising production. This challenges traditional strategic assumptions about organizational structure and leadership roles.

To narrow their available options, leaders should adopt a step-by-step process or decision framework. To optimize labor arrangements, leaders must assess the work “assignment” that the company needs done and the desired results, and develop a configuration based on those needs.

Free Agents, Outsourcing, Alliances and Talent Platforms

Free agency arose from the loss of job security over the course of the last 30 years since the 1980s global recession. Increased social acceptance of free agents means more people work when and where they want. Having to maintain a specified skill set while handling your own sales, marketing, accounting and tech services means few free ...

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