Summary of Bringing out the Best in People
How to Apply the Astonishing Power of Positive Reinforcement
To change or manage people's behavior, first you must know what motivates and influences their actions. If you're going to try this, aim for results you can measure.
This book packs a lot of content into 208 pages. Aubrey C. Daniels is not afraid to challenge some popular management theories. He even mentions in his preface that "human performance has been trivialized by many books, the popular press and management folklore. The author uses behavioral analysis as an approach to managing people. This systematic, data-focused method is concerned with measurable results, not subjective qualities like "improved teamwork" or "better employee morale." getAbstract recommends this book for managers who are interested in initiating change in a precise controlled fashion.
In this summary, you will learn
- Why positive reinforcement is one of the most effective tools for leaders;
- Why a systematic and scientific approach works better than mere common sense in managing people; and
- Why you must understand people’s behavior before you can try to change it.
About the Author
Aubrey C. Daniels, Ph.D., is one of the most sought after business management speakers and writers. He has worked closely with such clients as 3M, Kodak and Rubbermaid. He is the founder and publisher of Performance Management magazine.
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