Managing an organization is an awesome challenge during the best of times, but far harder in the worst of times. Every process and problem becomes infinitely more difficult when a disaster strikes, be it an act of terrorism, an industrial emergency, fire, flood, earthquake, hurricane, corporate crime, scandal, epidemic, mass murder – you name it. Alas, the old saw that anything that can go wrong will go wrong is often true. Is your organization prepared? Studying this book by crisis expert Laurence Barton is a good way to get ready. He details practical, time-tested responses to disasters of all types. Most crises arrive without warning, so solid preparation is vital, and denial will get you nowhere fast. If you are a CEO, a communications professional or a senior executive, getAbstract advocates reading this very practical book – before the deluge.
In this summary, you will learn
- Why every organization ought to be prepared for a crisis;
- How to handle a crisis;
- How to communicate during a crisis; and
- How to assure business continuity after a crisis.
About the Author
Laurence Barton, Ph.D., is a crisis management expert who has handled more than 1,200 crisis incidents worldwide. He is a management professor at The American College, Bryn Mawr, Pa.
Comment on this summary
6 years agoOne of the best summaries on crisis management
Customers who read this summary also read
University of Toronto Press, 2016
MIT Press, 2015
Elaine C. Kamarck
Brookings Institution Press, 2016